2021 AADA Convention and Expo
Brisbane | 14-15 September 2021
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2021 AADA Convention and Expo
Brisbane | 14-15 September 2021
Sponsor advertisement
The AADA Convention & Expo returns in September with an all new format. This year, Australia’s largest automotive event will be onsite at the Brisbane Convention & Exhibition Centre, 14 – 15 September, plus, every session will be available online, both live and on-demand. The AADA Convention & Expo will be easier to attend than ever before, and set to be the biggest AADA Convention & Expo in its history…
The AADA Convention & Expo will be easier to attend than ever before, whether on-site or virtually; this new format is set to deliver our biggest and most relevant event ever
Showcasing the latest in solutions, technology, innovation & products the Onsite & Virtual AADA Expo will deliver for every corner of today’s Auto Dealership
Our workshop program assembles some of the finest minds and leaders in the retail automotive industry, delivering solutions and strategies for every facet of dealership operations
Inspiration
One of Australia's most inspirational speakers, Michael Crossland has been a fighter since birth, defying the odds of surviving not only a rare form of life-threatening cancer, but being the sole survivor of a horrific cancer drug trial. His fight continues to this very day, having spent nearly ¼ of his life in hospital.
Raw, real and truly life changing, Michael’s story will undoubtedly bring a tear to your eye and a smile to your heart, as he teaches the keys to success, the importance of embracing change and the mindset needed to achieve your goals.
Join Michael at our AADA MotorOne Business Breakfast on Wednesday 15 September.
Used Cars
Tommy Gibbs is President of Tommy Gibbs & Associates specializing in Leadership Skills and Used Vehicle Management, with over 30 years experience in the automobile business with 23 years as a New Car Dealer.
He’s the number one requested speaker for Twenty Groups with a unique hands on experience that allows him to bring real world processes to the table designed to make Dealers money today, without being disrupting to their organizations.
Join Tommy in our International On-Demand Program with Maximising Your Most Valuable Franchise.
Digital Transformation
As the former executive director and CTO of Lonely Planet, Gus led one of the most loved brands in the world through significant disruption. Gus remains heavily involved with the startup scene around the world as a founder, investor and advisor.
Gus will delve deep into the digital transformation of the past two decades, sharing stories of how so many companies mishandled this seismic shift and how today’s business leaders can capitalise on the disruption that’s still occurring today.
Join Gus at our AADA Carsales Luncheon on Wednesday 15 September.
Business Performance
Lee is a Partner at Deloitte Motor Industry Services team, and has worked with automotive clients across Asia-Pacific in numerous roles, including dealership optimisation, network finance analysis and OEM transformation strategy.
Lee has nearly 20 years’ experience in the automotive industry, and is charged with overseeing our OEM distributer network and dealership performance optimisation practice.
Join Lee Peters and Dale McCauley in What has changed in the last year in our AADA General Session on Tuesday 14 September.
Franchise Reform
Evan is the Lead Partner of HWL Ebsworth’s Automotive Industry Group and is considered one of the leading automotive industry lawyers in Australia.
Evan acts for a broad range of clients in the automotive industry including motor vehicle dealers, component producers, automotive service providers, after market providers and automotive industry group associations including AADA and VACC.
Evan will be part of our Advocacy Panel hosted by James Voortman, in our AADA Cox Automotive Keynote Session, on Tuesday 14 September.
People Strategy
Candice is the People Strategist of Crane Automotive Resources.
As the Organizational Development Director of a large automotive group in the United States, Candice designed and led a transformational change that improved the customer experience and reduced employee turnover by replacing the Finance silo with cross-functionally trained recent college graduates.
Candice will present Redesign Your People Strategy to Improve Your Customer Experience and Drive Profit as part of our International On-Demand Program.
Convention Host
Leading journalist David Speers will host the AADA 2021 Future Focused National Convention & Expo.
‘Speersy’ hosts ABC TV’s ‘Insiders’ political panel program on Sunday mornings, after two decades with Sky News as political editor and host of several programs. He won his first Walkley in 2014 for his interview with Attorney General George Brandis, and his second the following year for his ‘The Fixer’ interview with Christopher Pyne.
In 2016, News Corp Australia named ‘Speersy’ one of Australian television’s 50 most powerful people. We look forward to him bringing his experience and expertise to our Convention in September.
Keynote Address
Bruce Billson commenced his role as Australian Small Business and Family Enterprise Ombudsman (ASBFEO) in March 2021.
Bruce brings experience and knowledge to the role of Ombudsman, and an understanding of the issues facing small business, having started his own advisory business in 2016.
Bruce has shown his dedication to small business through various board appointments, including the Franchise Council of Australia, Deakin University Business School and Australian Property Institute, and more recently through his appointment as Administrator for the City of Whittlesea.
We are honoured to welcome The Hon Bruce Billson MP as our Keynote Address Speaker in our AADA Cox Automotive Keynote Session on Tuesday 14 September.
Business Performance
Dale is the Automotive Sector Leader for Deloitte, working closely with colleagues in the US, UK, China and Europe to analyse key industry trends and help the Australian market transition through the changes.
With over 23 years' experience in account, financial management, benchmarking, business consulting and profit improvement processes for retail motor dealers, manufacturers, financiers and legal advisors, Dale has dedicated his career to help improve the Automotive Industry.
Join Dale McCauley and Lee Peters in What has changed in the last year in our AADA General Session on Tuesday 14 September.
Fixed Operations
Steven, Partner at Pitcher Partners, focuses on business advisory services for retail dealers, OEMs, distributors and suppliers, including audit, tax, mergers & acquisitions, board and executive strategy, consulting, and one-on-one mentoring.
Drawing on his local and international experience over the last 20+ years, Steven provides his clients with strategic insight and knowledge of the automotive industry. His understanding of key business drivers combined with his industry knowledge ensures clients are ‘opportunity ready’.
Join Steven as he leads our Fixed Operations panel on Wednesday 15 September.
Digital Strategy
David is the President of Kain Automotive Inc., an industry leading provider of Automotive Interest Sales, Fixed Ops, Business Development Center and Digital Marketing training and consulting.
Kain Automotive teaches dealers how to successfully market and sell vehicles online.
Join David in Digital Marketing Simplified! as part of our International On-Demand Program.
Sales Team
Simon is the Managing Director & Founder of Symco Training.
He is the author of Words That Sell Cars, and began his career in motor vehicle sales in Australia, moving to the UK in 1995 to broaden his experience. In 2000, he saw a gap in the market for trainers that could bring 'the real world' into training, and formed Symco Training to build a team of trainers and consultants who could bring their practical experience and proven success to their training methods.
Simon will present Words That Sell Cars as part of our International On-Demand Program.
Customer Service
David is the President of The Mar-Kee Group, an international Automotive sales training company that has served over 5,400 dealerships worldwide, and brings over 38 years of sales, management and training experience to the table.
He has been honored to speak at 41 National and International Conventions including 11 times at NADA and 7 times at AADA.
David joins us with Amazing Customer Service as part of our International On-Demand Program.
Diversity
Kerri is the co-founder and President of Women of Color Automotive Network (WOCAN), a non-profit organisation that seeks to improve diversity and inclusion in the automotive industry.
She is also the Vice President of Marketing at AutoFi, a digital retail pioneer and financial technology company. Her career spans 22 years in automotive, a decade of which in technology.
Kerri will be part of our International On-Demand Program, presenting The Power of Diversity in Automotive: Why you can’t afford to ignore Diversity and Inclusion.
F&I Panel
Bernie is the Chairman of Angle Finance, a new Australian asset finance business established in conjunction with Deutsche Bank and US private equity giant Cerberus providing vehicle and equipment finance in the SME sector through brokers and strategic alliances with equipment distributors.
Prior to Angle Finance and in the role of Managing Director, Bernie built two significant Australian independent finance companies, Capital Finance and Pepper Asset Finance and served on the International Executive Boards for Pepper Group and Lloyds Bank (International Division).
Join Bernie on the F&I Panel, hosted by Ahmed Mahmoud, in our AADA General Session on Tuesday 14 September.
Fixed Operations
Jeff is the creator Pro Talk, North America’s #1 Service Department Sales Training.
Recognized as the creator of the modern-day walkaround and selling processes for service departments, Jeff has over 40 years of sales experience and more than 29 years Training Automotive Service Departments.
Jeff Cowan's presentation, How to get your customer retention above 80% in 12 months will be part of our International On-Demand Program.
Policy
James Voortman is the CEO of the Australian Automotive Dealer Association.
James has extensive policy and automotive advocacy experience and has worked as an advisor to a Federal Minister as well as several senior policy roles within a range of industry association. In an unprecedented year of challenge and change, James has led the AADA to historic achievements in franchise reform and better outcomes for franchised new car dealers. James is future focused, on ensuring the policy settings of governments and regulatory authorities align with fair, balanced and equitable outcomes for this vital $60 billion industry and the dealers who invest in it.
James will be the Moderator of our Advocacy Panel, in the AADA Cox Automotive Keynote Session, on Tuesday 14 September.
Special Report
Glenn is an independent automotive researcher with over 35 years of relevant experience, beginning in 1985 at McKinsey as Partner in the Automotive Practice.
Since 2006 he has been a sole practitioner with his work with NADA well-recognised across the international automotive industry.
Glenn will be presenting Dealership of Tomorrow: 2025 and Beyond, and EVs in the USA: Just the Facts as part of our International On-Demand Program.
The Brisbane Convention and Exhibition Centre (BCEC) is a purpose-built convention centre and event venue in the heart of South Bank. The world-class and award-winning facility plays host to thousands of concerts, conventions, exhibitions and tradeshows, weddings and private functions every year…
Rydges South Bank Brisbane is about 100 m from the Brisbane Convention & Exhibition Center (BCEC), which is connected via a walkway. It is 300 m from the Queensland Performing Arts Complex and 8.7 mi from Brisbane Airport. Enjoying a prime location on Brisbane’s South Bank Rydges offers rooms with views over…
AADA National Convention & Expo
Brisbane Convention & Exhibition Centre
14-15 September 2021