AADA Convention and Expo
ICC Sydney | 29-30 July 2026

Sponsor advertisement

The Modern Service Playbook

Presented by

Rory Sutherland - Infomedia, with Ed Tapley - Podium

WHEN: Wednesday 29 July

TIME: 9:00 am – 10:20 am

WHERE: AADA Expo Live Stage

Fixed ops is where dealership profit is won or lost – and most dealers don’t know how much they’re leaving on the table. Infomedia unpacks the real growth lever hiding in your service drive: declined work. Joined by Podium, the session shows how leading operators systematically win back lost revenue and empower advisors to sell more effectively every single day.

Presented by:

Sales Specialist - Infomedia

Rory Sutherland is a Sales Specialist at Infomedia, bringing practical experience across dealership service, parts and aftersales technology....

Head of Business Development - Podium

Ed Tapley is Head of Business Development at Podium, helping businesses turn AI strategy into practical, measurable commercial outcomes....