AADA Convention and Expo
Melbourne  |  24-25 July 2024

Sponsor advertisement

AI in Sales and Aftersales: What every business needs to know

Presented by

Ben Cooper - Managing Director International, Impel

WHEN: Thursday 15th June
TIME: 11:30 am – 12:15 pm
ROOM: Meeting Room E3.1

This workshop will cover how AI can be deployed to enhance customer experience and lifetime value, increase your dealership’s operational efficiency, and improve sales and aftersales performance. The single most precious (and scarce) resource is the time and energy of dealership personnel. With today’s uncertain economic environment, fluctuating demand, and constant disruption, dealers are under increasing pressure to do more with current resources. In our session, dealers will learn how to leverage AI to effectively manage and optimize the full customer experience without increasing overhead; the challenges that create inefficiency – and how AI can help personnel to be more effective and efficient at what they do best, and how to increase team productivity by smartly leveraging AI-powered automation in lead engagement, follow-up, management and conversion

Presented by:

Managing Director - International, Impel

Ben serves Impel (formely SpinCar) as Managing Director, International having joined in 2019 to lead the company’s global expansion efforts, bringing the industry’s most advanced digital engagement platform to automotive...