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Jeff Cowan

Fixed Operations

Jeff is the creator Pro Talk, North America’s #1 Service Department Sales Training.

Recognized as the creator of the modern-day walkaround and selling processes for service departments, Jeff has over 40 years of sales experience and more than 29 years Training Automotive Service Departments.

Jeff Cowan's presentation, How to get your customer retention above 80% in 12 months will be part of our Special International Program, available only On-Demand.