AADA Convention and Expo
Brisbane  |  2-3 June 2022

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Richard Dicello

Richard Dicello

CarClarity
General Manager Dealerships

About Richards' workshop, delivered with Zaheer Jappie:

Digitalisation is changing customer expectations – how dealers can adapt and create seamless customer experience via digital transformation
The automotive industry continues to experience massive change. We take a look at the key customer behaviour trends and how the industry can shift gears towards digital transformation.

All Sessions by Richard Dicello

Friday: Workshop Block C June 3, 2022
10:30 am - 11:15 am

Digitalisation is changing customer expectations – how dealers can adapt and create seamless customer experience via digital transformation

Room TBA

The automotive industry continues to experience massive change. We take a look at the key customer behaviour trends and how the industry can shift gears towards digital transformation.